At Headout, we take your security seriously. That’s why we use 3D Secure (3DS)—an advanced authentication method that adds an extra layer of protection to your online transactions.
Here’s how it works:
When you’re completing your payment, your bank may ask you to verify your identity. You’ll likely be redirected to a secure page where you can either enter a password linked to your card or type in a code sent to your phone.
It’s all about keeping things safe and hassle-free so you can focus on the fun ahead!
Got questions? We've got answers!
I am having trouble making a payment. What should I do?
Here are a few things you can try:
- Double-check your payment details – A small typo can cause issues.
- Verify with your bank – Ensure your card is authorized for international and online transactions.
- Try a different browser or device – Switching to another browser or using the Headout app may help.
- Use an alternative payment method – If possible, try a different card or payment option.
Still stuck? No worries—reach out to us, and we’ll help you sort it out.